Terms & Conditions

Welcome to Home DFO. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms & Conditions govern your use of the Home DFO website and all purchases made through our online store. By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

Business Information

Home DFO
1537 Sydney Rd.
Campbellfield, VIC 3061
Australia

Email: sales@homedfo.com.au

2. Products & Availability

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, errors may occasionally occur. Home DFO reserves the right to correct any inaccuracies and to modify or discontinue products without prior notice.

Product availability is subject to stock levels.

3. Pricing

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice. Any applicable taxes and shipping charges will be calculated during checkout.

4. Orders

Once an order is placed, you will receive an order confirmation email.

Home DFO reserves the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors or stock unavailability.
  • Request additional verification before processing an order.

If payment has already been processed for a cancelled order, a full refund will be issued.

5. Payments

We accept secure online payments through trusted payment providers available during checkout.

Your payment information is processed securely and is never stored on our servers.

6. Shipping & Delivery

Delivery times provided are estimates only.

Shipping delays caused by couriers, weather conditions, public holidays, or unforeseen circumstances are beyond our control.

Customers are responsible for providing accurate delivery information.

7. Returns & Refunds

Returns and refunds are subject to our Return Policy.

Products must generally be returned unused, in their original packaging, and within the applicable return period unless otherwise stated.

Certain products may not be eligible for return due to hygiene, customisation, or manufacturer restrictions.

8. Warranty

Many products sold by Home DFO include a manufacturer's warranty where applicable.

Warranty coverage varies by manufacturer and product.

Normal wear and tear, misuse, improper installation, accidental damage, or unauthorized modifications are not covered.

9. Intellectual Property

All content on this website—including logos, text, graphics, images, icons, product descriptions, and website design—is the property of Home DFO or its licensors and is protected under applicable copyright and intellectual property laws.

No content may be copied, reproduced, or distributed without written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with website security.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to our systems.
  • Misuse any content or intellectual property.

11. Limitation of Liability

To the fullest extent permitted by Australian law, Home DFO shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant product.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

13. Third-Party Links

Our website may contain links to third-party websites.

Home DFO is not responsible for the content, policies, or practices of external websites.

14. Changes to These Terms

Home DFO reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Victoria, Australia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Home DFO
1537 Sydney Rd.
Campbellfield, VIC 3061
Australia

Email: sales@homedfo.com.au

📍
OUR SHOWROOM ADDRESS:
1537 Sydney Road, Campbellfield, Vic 3061

General Helpline

online@homedfo.com.au

For all general inquiries & assistance

Complaints Email

operations@homedfo.com.au

For urgent issues & premium customers

Customer Support

 1300 665 666

24/7 assistance for general queries

Call Now

Sales Department

 04 0606 4444

Product & service inquiries

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Technical Support

 04 02 075 075

Software / system troubleshooting

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Admin Department

 04 3131 0013

Payments, invoices & refunds

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Get a Quote

 04 666 38 111

Price & range queries

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Orders

 04 666 38 222

You can ask info about

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Management Office

 04 66 1111 61

Executive-level communication

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