At Home DFO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party payment providers)
• Order history
  
• Website usage and browsing activity through cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Deliver products and services
• Communicate regarding your orders
• Respond to customer enquiries
• Improve our website and customer experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional emails and marketing communications where permitted by law or with your consent

3. Payment Security

Home DFO does not store your credit card or payment details.

All online payments are processed securely through trusted third-party payment providers using encrypted technology.

4. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Personalize your shopping experience
• Measure marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

• Shipping and delivery partners
• Payment processors
• Website hosting providers
• Marketing service providers
• Analytics providers
• Government authorities where required by law

All third parties are expected to protect your information appropriately.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Enforce our agreements

7. Your Rights

Depending on applicable Australian privacy laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permitted
• Withdraw marketing consent
• Lodge a privacy complaint

To exercise these rights, please contact us using the details below.

8. Marketing Communications

If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites.

10. Data Security

We implement appropriate technical and organizational security measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

11. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

Home DFO may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated Effective Date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Home DFO
1537 Sydney Rd.
Campbellfield, VIC 3061
Australia

Email: sales@homedfo.com.au